Contact Us

Lucy's

We are a specialty baby and children's worldwide online wedding boutique, offering solutions for kids' formal wear for weddings, church events, birthday parties, school graduations, and special occasions. Our commitment is to maintain all baby and children's dresses and suits in pristine condition.


For our local customers, we provide size and color checks by appointment. Please book your appointment directly online, as calls are not necessary. To ensure safety, public access to our baby and children's boutique is restricted.


We offer free size consultations for online orders, assisting you with measurements and size recommendations. Your order will be shipped at 10 am on Monday, 15th Nov. Additionally, click & collect is available for customers in Auckland.


Appointment

Colors & Size Checks for online items

https://www.lucys.com/book-an-appointment

Free Size Consultation

Recommend for online orders

https://www.lucys.com/help-with-size

Shipping Guide

New Zealand, Australia & Worldwide

https://www.lucys.com/shipping-guide

Exchange Your Existing Orders

Fast & Easy way to exchange your original items

https://www.lucys.com/order/change/login


Or drop us a note

Our base at:

Lucy's

Units 13-14

375 East Tamaki Road,

East Tamaki,

Auckland 2013

New Zealand

(Open by appointment)

Worldwide Shipping

Standard & Express Shipping Worldwide

At Lucy's, we proudly deliver our exquisite collection of flower girl dresses, boys' suits, christening outfits, and children's formal wear to every corner of the world. With over 30 years of experience serving families across Australia, New Zealand, and internationally, we understand the importance of timely delivery for your special occasions.

Global Reach

We ship to over 200 countries and territories worldwide, ensuring your perfect outfit arrives wherever you are. From North America to Europe, Asia to South America, our international shipping service connects families globally with premium children's formalwear.

Express Options

Need your dress or suit urgently? Our nationwide courier service in New Zealand delivers within 1~3 days. For international destinations, our courier service delivers to Australia within 5-7 business days or DHL 3-5 days, and worldwide shipping typically takes 7-14 business days, with tracking provided for all international orders to give you complete peace of mind.

Safe & Secure

Every order is carefully packaged to ensure your garments arrive in pristine condition. We use premium packaging materials and work with trusted courier partners to guarantee safe delivery. All shipments are fully insured and tracked from our Auckland store to your doorstep.

We Ship To

  • Australia & New Zealand: Fast nationwide delivery with express options available.
  • United States & Canada: Reliable delivery to all states and cities.
  • United Kingdom & Europe: Direct shipping to the UK, Ireland, France, Germany, Italy, and all EU countries.
  • Asia: Fast delivery to Singapore, Hong Kong, Japan, Malaysia, and throughout Asia-Pacific region.
  • Middle East: Professional shipping service to UAE, Saudi Arabia, Qatar, and surrounding regions.
  • Worldwide Coverage: we ship everywhere and can provide a reliable shipping delivery target.

Ready to find the perfect outfit for your special occasion? Browse our collection and experience our exceptional worldwide shipping service today.

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